"First Due is in the cloud, but we maintain control within our IT organization. In a span of just several weeks after signing on with First Due we have closed the gap between IT and Fire in a way where everyone here in Grapevine has a more powerful way of working with location-based data and pre-fire plans.”
"First Due means consistency, ease of preplan creation and information access and community engagement through community connect."
"I've been in the fire service for 49 years and I've always struggled to get the preplan information to the firefighters in the field where they can access it and apply it to help protect their community and themselves. First Due has created a solution that is easy to use and easy to understand because it's visual. Now with v3 I can annotate and color code the occupancies in accordance with the Community Risk Reduction model that is being used for NFPA, ISO and Accreditation.”
"First Due has helped us complete pre-plans faster and more accurately."
"Crews are actually completing pre plans. We have at least a general idea of what the structure we are responding to is. Community Connect has given us a platform to provide service to the public that we have not been able to do in the past."
"First Due has assisted in our transition from pre-plan binders in the rigs to an automated pre-plan system available on each run."
1) One consolidated place for Pre-Planning
2) Consolidation of information from multiple sources
3) Field benefit from First Due’s Mobile App
"First Due helped to improve response times by pre-alerting high rise security so they are aware and waiting our arrival providing us with the quickest route in the building to mitigate the emergency."