Public Safety & Emergency Response Re-imagined

It's Time to Re-Think Incident Preparedness & Response.

It's Time to Re-Think Incident Preparedness & Response.

Public Safety &
Emergency Response Re-imagined

The way Public Safety Agencies collect, Organize, and use information is broken. 

Fire, Police, and Emergency Managers nationwide are too often left without critical information on structures and occupants during response - resulting in 1000's of First Responder and civilian deaths and injuries each year, millions of dollars in property damage, and a negative impact on ISO & accreditation for their agencies.

Why?

Manual Collection

Manual collection of occupancy and inspection data is time consuming, expensive, and often outdated. It’s also only completed on commercial structures, leaving a massive data gap from a community risk perspective.

Limited Access

Emergency response personnel do not get the critical scene and building information they need when responding. Especially at residential structures where most calls and injuries take place.

Unusable Formats

Even if agencies do a great job collecting occupancy data, it’s not easily accessible or quickly consumable in the field. More often than not, valuable data and pre-plans are ignored completely.

Soiled Data

Critical information collected by one agency is not easily shareable with First Responders from automatic / mutual aid partners, Emergency Management and Law Enforcement during an incident. 

Re-Imagining Knowledge During Incident Response

Connect, Plan, Engage, Respond

Emergency
Management

Effective Disaster Response with Info Directly from Your Community

Better plan for future emergencies with powerful planning and ArcGIS tools
Deploy the right resources to the right places at the right time with data straight from residents
Dynamic community based access and functional needs registry
Share data across agencies and directly with First Responders
Coming Soon

FIRE & EMS

Re-imagine Pre-Incident Planning, Community Engagement & Mobile Response

Automated pre-plans on every structure, including residential
Pre-plan mapping done in just minutes by any member of your operation
Engage residents and commercial property managers for critical life safety and building data
Automatically access pre-plans at the time of response on any device
Easily share information across mutual/ automatic aid partners

Law
Enforcement

Respond to High-Risk Scenarios with the Power of Information

Aggregate detailed information on every structure, including residential
Instantly access fire department pre-incident plans and prevention data in the field
Create detailed and dynamic tactical plans for target hazard emergencies such as hostage or active shooter situations
Be notified with live incident data from CAD and access pre-plans on any device

Fire & EMS

Reimagine Pre-Incident Planning, Community Engagement & Mobile Response

Automated pre-plans on every structure, including residential
Pre-plan mapping done in just minutes by any member of your operation
Engage residents and commercial property managers for critical life safety and building data
Automatically access pre-plans at the time of response on any device
Easily share information across mutual/ automatic aid partners

Law
Enforcement

Respond to High-Risk Scenarios with the Power of Information

Aggregate detailed information on every structure, including residential
Instantly access fire department pre-incident plans and prevention data in the field
Create detailed and dynamic tactical plans for target hazard emergencies such as hostage or active shooter situations
Be notified with live incident data from CAD and access pre-plans on any device

Emergency
Management

Effective Disaster Response with Info Directly from Your Community

Better plan for future emergencies with powerful planning and ArcGIS tools
Deploy the right resources to the right places at the right time with data straight from residents
Dynamic community based access and functional needs registry
Share data across agencies and directly with First Responders
Coming Soon

Engineered for your IT

Powerful Partnerships from Data to Response
Re-imagining the Science of Where
First Due partners with Esri to provide an emergency response solution that finally solves the problem of accessing critical data when responding to an incident.
LEARN MORE
Simplify your Reporting & RMS
First Due partners with Emergency Reporting so your RMS data can finally be available to operations, out in the field, on any device.
LEARN MORE
Built for the Way You Respond
First Due partners with Central Square to provide an emergency response solution that finally solves the problem of accessing critical data when responding to an incident. Pre-incident planning & mobile response re-imagined.
LEARN MORE

Learn More about First Due's
Technology Partners…

ALL PARTNERS

Trusted Nationwide

From Volunteer Agencies to America's Largest Cities

Asheville Fire Department

Asheville, NC

Charlotte Fire Department

Charlotte, NC

Fairfax County Fire Department

Fairfax, VA

Fort Worth Fire Department

Fort Worth, TX

Ft. Lauderdale Fire Rescue

Ft. Lauderdale, FL

Mesa Fire and Medical Department

Mesa, AZ

Reno Fire Department

Reno, NV

Seattle Fire Department

Seattle, WA

Betsi Chatham

GIS Analyst

Grapevine Fire Department

"First Due is in the cloud, but we maintain control within our IT organization. In a span of just several weeks after signing on with First Due we have closed the gap between IT and Fire in a way where everyone here in Grapevine has a more powerful way of working with location-based data and pre-fire plans.”

David Jacobs

Battalion Chief

Fort Myers Fire Department

"First Due means consistency, ease of preplan creation and information access and community engagement through community connect."

Roger Parker

Fire Marshal

Elk Creek Fire Department

"I've been in the fire service for 49 years and I've always struggled to get the preplan information to the firefighters in the field where they can access it and apply it to help protect their community and themselves. First Due has created a solution that is easy to use and easy to understand because it's visual. Now with v3 I can annotate and color code the occupancies in accordance with the Community Risk Reduction model that is being used for NFPA, ISO and Accreditation.”

Rick Spenser

Lieutenant

Cortez Fire Protection District

"First Due has helped us complete pre-plans faster and more accurately."

Jacob Boothby

Battalion Chief

Central Matanuska-Susitna Borough Fire Department

"Crews are actually completing pre plans. We have at least a general idea of what the structure we are responding to is. Community Connect has given us a platform to provide service to the public that we have not been able to do in the past."

Ronny Smith

Pre-Plan Coordinator

Central Kitsap Fire & Rescue

"First Due has assisted in our transition from pre-plan binders in the rigs to an automated pre-plan system available on each run."

Chris Kinsler

Sr. Analyst

Fort Worth Fire Department

1) One consolidated place for Pre-Planning
2) Consolidation of information from multiple sources
3) Field benefit from First Due’s Mobile App

Stephen Gollan

Battallion Chief

Ft. Lauderdale Fire Rescue

"First Due helped to improve response times by pre-alerting high rise security so they are aware and waiting our arrival providing us with the quickest route in the building to mitigate the emergency."