THE

2020

GUIDE TO

Future of Technology Partners

The Future of Technology Partners for Fire & EMS

A Case Study on First Due

The Future of Technology Partners: Chief Munsey on First Due

"When the fire service leaders look to acquire and adopt new technologies, we need to ensure we lead through the technology we implement – not be led by it." - Chief Dan Munsey

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In this iChiefs case study for the IAFC, Fire Chief Dan Munsey of the San Bernardino County Fire Department explores today's Fire & EMS software trends and outlines how in a space dominated by lagging incumbents and ineffective newer entrants, what the impact a truly strategic vendor can have on our industry.