Incident Command

Streamline critical incident management with Incident Command.

Incident Command Decisions in Real Time, On Any Device

Stay informed and agile with live incident command visibility, accessible on any device.

Compatible on Any Device
Enjoy seamless compatibility on MDTs, toughbooks, tablets, and any browser-enabled device for maximum accessibility and flexibility.
Live Updates
Stay connected and receive real-time updates directly from the incident commander as events unfold, ensuring everyone stays updated.
Dynamic LogView
Gain valuable insights with a dynamic, live view of log entries during incident response, allowing for informed decision-making based on the incident's progress.
Commander Awareness
Ensure accountability throughout the process by promoting a structured hierarchy and clear understanding of response leaders.

Account for and Assign Resources

Efficiently account for and assign resources with ease.

Drag and Drop
Drag and drop dispatched units onto specific tasks and assignments for streamlined resource allocation.
On-Demand Units
Create new units on the fly, instantly adding them to address any situation.
Management Snapshot
Glance at open tasks, available units, and checklist items, providing essential metrics efficiently for effective management.
Checklist Templates
Access pre-built checklists designed for specific incident types, or effortlessly adapt and create configurable checklists on the fly.

Live, Configurable Timers

Stay on top of your incident management with real-time, customizable timers.

Command Timer
Have complete visibility into the elapsed time since command was established.
PAR Timer
Set and adhere to operational guidelines for your organization by using the configurable PAR timer.
Audible and Visual Alerts
Never miss time thresholds with audible and visual alerts that provide timely notifications.
Task Timer
Accurately track and manage time spent on tasks to optimize productivity and resource allocation.

Quick, Easy, and Accurate AARs

Streamline after-action reviews with quick, easy, and accurate reporting.

Efficient Reporting
Utilize the dynamic report builder for quick reporting, swift updates, and streamlined communication.
Enhanced Visibility
Attach multimedia to entries, such as photos or videos, to provide a visual representation of past events, enhancing understanding and increasing visibility.
Comprehensive Filtering
Easily filter and sort log entries by unit, user, time, and task, allowing precise and efficient access to specific information.

More to explore

Built to run your entire Fire & EMS operation in one place.

Mobile Responder

A sophisticated Fire & EMS-focused iOS and Android app that brings your First Due information to the forefront when you're in the field.

Any iOS or Android Device

Notify & Respond

Full Platform Access

CAD Agnostic

Learn More

Pre-Incident Planning

Knowledge isn't just power; it's life safety. First Due delivers the Fire & EMS industry's best pre-planning solution that helps keep crews and citizens safe.

Pre-Plan Mapping

Advanced Mapping Features

Enterprise Management

Any Device

Learn More

Fire Prevention

Re-Imagine Fire Prevention and Community Risk Reduction with First Due’s integrated Prevention Suite.

Next-Gen Inspections

Permitting

Invoicing

Occupancies

Learn More

NFIRS

Incident documentation has never been easier. Drive compliance through accessible field tools, automation, and analytics.

Streamlined NFIRS Documentation

Advanced Integrations

Compliance & Automation

Reporting & Analytics

Learn More

ePCR

Our superior NEMSIS v3.4 compliant ePCR provides the necessary functionality without sacrificing response efficiency.

Streamlined Documentation

Advanced Integrations

Hospital Interoperability

Compliance & Automation

Learn More

Scheduling & Personnel

Whether your crew's scheduling model is straightforward or complex, we've got you covered.  

Improved Scheduling

Automation

Compliance

Enterprise Management

Learn More

Community Connect

Community Connect allows residents to create a household life safety profile in minutes. In addition, First Due provides your agency with marketing resources to promote and drive ongoing engagement.

Engage Residents

Engage Businesses

Automate Processes

Respond

Learn More

Assets & Inventory

Get real-time insight and statistics on apparatus and equipment health, usage, and compliance—seamlessly linked to First Due's scheduling and incident reporting modules.

Enhanced Asset Management

Next-Gen Vehicle Checks

Work Order Management

Powerful Automation

Learn More

Hydrants

Hydrant testing and management workflows have never been easier with First Due's Hydrant module.

Services and Test

Response

Data Management

Learn More

Training

Enable your crews to gain the expertise they need with First Due's training module.

Classes

Dashboard

Certifications

Learn More

Events & Activities

Your agency is highly productive. The activities module lets you document that activity to the fullest each day.

Configuration

Views

Enterprise Management

Learn More

Data & Analytics

Data drives your department. First Due's reporting and analytics features put you in the driver's seat.

Turnkey Reports

Ad Hoc Reporting

Visibility

Learn More

Fire Investigations

Customize and manage your post-mortem fire documentation end to end.

Next-Generation Documentation

Comprehensive Investigations Records Management

Interconnection & Compliance  

Learn More

Incident Command

Streamline critical incident management with a digital command board, enabling Incident Commanders to swiftly allocate and track resources.

Live, Configurable Timers

Account for and Assign Resources

Incident Command Decisions in Real Time, On Any Device

Quick, Easy, and Accurate AARs

Learn More

Trusted Across the US and Canada

From Volunteer Agencies to Major Metros

Charlotte Fire Department
Charlotte, NC
Fairfax County Fire & Rescue
Fairfax, VA
Fort Worth Fire Department
Fort Worth, TX
Fort Lauderdale Fire Department
Fort Lauderdale, FL
Santa Monica Fire Department
Santa Monica, CA
Seattle Fire Department
City of Seattle, WA
New Orleans Fire Department
New Orleans, LA
And Many More
Nationwide

Featured Customers

Industry Partnerships to Accelerate Fire Prevention Even Further

see all customers