Vail Fire & Emergency Services

City of Orange Beach Fire Department - Deputy Chief Jeff Smith

Mutual Aid at the Height of Hurricane Season

Arcadia Fire Department - Deputy Chief Barry Spriggs

Employing Data to Defend Arcadia from the 2020 Bobcat Fire

Central Kitsap Fire & Rescue - Community Connect Program Lead Ronny Smith

Accelerating Response Times & Coordinating Arrival with Target Hazard Staff with Community Connect

City of Fairfax Fire Department

Achieving Northern Virginia's Interagency Vision with First Due

Andrew Vita, Assistant Chief of Operations


Orange Beach Fire Department

Mutual Aid at the Height of Hurricane Season

Jeff Smith, Deputy Chief


Arcadia Fire Department

Employing Data to Defend Arcadia from the 2020 Bobcat Fire

Deputy Fire Chief Spriggs


Central Kitsap Fire & Rescue

Accelerating Response Times & Coordinating Arrival with Target Hazard Staff with Community Connect

Ronny Smith - Apparatus Operator/FF/EMT


Trusted Nationwide

From Volunteer Agencies to America's Largest Cities

Mat-Su Borough Emergency Services

Mat-su Borough, AK

Salem Fire Department

Salem, OR

Navajo Nation Fire Department

Navajo Nation, AZ / NM

Loma Linda Fire Department

Loma Linda, CA

Vail Fire & Emergency Services

Vail, CO

Fort Worth Fire Department

Fort Worth, TX

Seattle Fire Department

Seattle, WA

Addison Fire Department

Addison, TX

Beverly Hills Fire Department

Beverly Hills, CA

Bowling Green Fire Department

Bowling Green, KY

Chino Valley Fire District

Chino Hills, CA

Fort Myers Fire Department

Fort Myers, FL

Grapevine Fire Department

Grapevine, TX

Mesa Fire and Medical Department

Mesa, AZ

Naperville Fire Department

Naperville, IL

Sandy Springs Fire Department

Sandy Springs, GA

Charlotte Fire Department

Charlotte, NC

Natick Fire Department

Natick, MA

Arcadia Fire Department

Arcadia, CA

And Many More


Betsi Chatham

GIS Analyst

Grapevine Fire Department

"First Due is in the cloud, but we maintain control within our IT organization. In a span of just several weeks after signing on with First Due we have closed the gap between IT and Fire in a way where everyone here in Grapevine has a more powerful way of working with location-based data and pre-fire plans.”

David Jacobs

Battalion Chief

Fort Myers Fire Department

"First Due means consistency, ease of preplan creation and information access and community engagement through community connect."

Roger Parker

Fire Marshal

Elk Creek Fire Department

"I've been in the fire service for 49 years and I've always struggled to get the preplan information to the firefighters in the field where they can access it and apply it to help protect their community and themselves. First Due has created a solution that is easy to use and easy to understand because it's visual. Now with v3 I can annotate and color code the occupancies in accordance with the Community Risk Reduction model that is being used for NFPA, ISO and Accreditation.”

Rick Spenser


Cortez Fire Protection District

"First Due has helped us complete pre-plans faster and more accurately."

Jacob Boothby

Battalion Chief

Central Matanuska-Susitna Borough Fire Department

"Crews are actually completing pre plans. We have at least a general idea of what the structure we are responding to is. Community Connect has given us a platform to provide service to the public that we have not been able to do in the past."

Ronny Smith

Pre-Plan Coordinator

Central Kitsap Fire & Rescue

"First Due has assisted in our transition from pre-plan binders in the rigs to an automated pre-plan system available on each run."

Stephen Gollan

Battallion Chief

Ft. Lauderdale Fire Rescue

"First Due helped to improve response times by pre-alerting high rise security so they are aware and waiting our arrival providing us with the quickest route in the building to mitigate the emergency."